Sherm by industry
HSEQ Management Software for Tourism, Recreation & Community Operations
Manage complex operations, diverse workforces and the environments people experience.
Tourism, recreation and community organisations can bring together employees, contractors, facilities, equipment, visitors and many operational activities, often across multiple locations.
Intelligent operational guidance with defensible oversight.
The work may range from hospitality and maintenance to recreation, events, facilities, transport, administration and community-based activities.
Sherm connects risk, incidents, inspections, training and competency, controlled documents, contractors, plant and equipment and corrective actions within one HSEQ environment, giving teams practical ways to participate and management greater visibility.
Behind Every Great Experience Is a Complex Operation
Visitors may see a resort, attraction, recreation facility, event or community service. Behind it sits an operation managing employees, contractors, visitors, facilities, equipment, activities, risk and information.
Front-of-house teams, maintenance personnel, cleaners, grounds staff, recreation teams and managers can face different hazards, procedures and competency requirements. Sherm provides a common HSEQ environment without assuming every activity follows an identical process.
People
Workers, contractors, teams and capability
Operations
Sites, assets, processes and daily activity
Risk
Hazards, incidents and emerging issues
Compliance
Legislation, standards and organisational obligations
Guidance
Relevant information and next steps
Action
Complete tasks and manage issues
Evidence
Maintain records and demonstrate progress
Oversight
Greater visibility and informed decisions
One Connected HSEQ System Across Diverse Operations
Connect the records and follow-up around different facilities, teams and activities within one HSEQ environment.
Hazard & Risk Management
Identify hazards, assess risk and record controls across different activities and locations.
Explore Hazard & Risk ManagementIncidents & Issues
Provide reporting pathways and maintain information through review, investigation, action and closure.
Explore Incidents & IssuesInspections & Assessments
Digitise facility, workplace, equipment and operational inspections so findings can be followed through.
Explore Inspections & AssessmentsTraining & Competency
Maintain training, licences, certificates and competency information relevant to different positions.
Explore Training & CompetencyControlled Documents
Manage policies, procedures, work instructions, emergency information and other controlled HSEQ documents.
Explore Controlled DocumentsContractor & Supplier Management
Maintain contractor and supplier information and associated HSEQ records within the wider operation.
Explore Contractor & Supplier ManagementPlant & Equipment
Maintain relevant plant, equipment and asset information alongside inspections and other HSEQ activities.
Guidance & Resources
Make selected regulator, industry and organisational guidance accessible through Sherm Resources.
Explore Guidance & ResourcesCorrective Actions
Assign responsibility and due dates and maintain visibility of action arising from incidents, inspections and audits.
Explore Corrective Actions
One Organisation Can Contain Many Different Workplaces
A tourism or resort organisation may include accommodation, hospitality, marinas and water activities, facilities and maintenance, grounds, transport, recreation and administration.
Each area has different people, hazards, equipment and requirements. Sherm can be configured around locations, departments, positions and people while maintaining a common organisational HSEQ environment.
Different operational areas
Hospitality, facilities, recreation, transport, maintenance and administration retain relevant local processes.
One Sherm environment
Keep their HSEQ information connected for responsible review and organisational visibility.
Protect the People Who Work There — and Consider the People Who Visit
Tourism and recreation environments are experienced by workers, guests, customers, participants, families, contractors and members of the public. A facility, equipment or activity issue may therefore affect people beyond the workforce.
Sherm provides structured HSEQ processes for hazards, incidents, issues, inspections and corrective actions. The organisation remains responsible for assessing the situation and protecting the people involved.
Record the context
Capture an issue involving a worker, visitor, activity or facility.
Review and act
Responsible people assess the finding and manage the response.
Verify and oversee
Maintain follow-up evidence and management visibility.
Turn Facility and Operational Inspections Into Action
Accommodation, public areas, amenities, recreational equipment, grounds and workshops can all require inspections. The value of an inspection depends on what happens after something is found.
Sherm helps connect the finding with responsibility, action, evidence and management review.
Inspect
Capture the condition of a facility or activity area.
Identify
Record findings and issues with useful context.
Assign and act
Establish responsibility and complete required action.
Verify and oversee
Record evidence, closure and any outstanding requirements.
Support Recreation and Activity-Based Operations
Recreation businesses may operate environments where participants interact directly with facilities, equipment and activities. Equipment condition, access, supervision arrangements, emergency procedures, inspections, incident reporting and worker competency can all matter.
Sherm can provide a structured HSEQ environment for risk assessments, inspections, incidents and issues, procedures, training, equipment records and corrective actions. It is not a specialist recreation or amusement-device management system.
Give Your Workforce Practical Ways to Participate
Employees may move throughout a resort, venue, attraction or community environment rather than work at a desk. Sherm's mobile application gives workers access to relevant HSEQ activities from their device.
Depending on configuration and access, they can report hazards, incidents and issues, complete inspections and access documents, training, competency, licences and certificates.
Know Your People Have the Capability Required
Different positions across one operation may require different inductions, licences, certificates, training and competencies.
Sherm's Training & Competency capabilities provide a structured way to maintain these records. Where configured, MyCAT lets individuals access relevant information while authorised managers maintain a wider view.
Explore Training & CompetencyKeep Contractors Connected to the Operation
Maintenance, specialist trades, cleaning, grounds, events and equipment servicing may involve external businesses working alongside employees and the public.
Sherm's Contractor & Supplier Management capability provides a structured environment for their relevant information and HSEQ records within the wider operation instead of separate inboxes, folders and spreadsheets.
Explore Contractor & Supplier ManagementSupport Community and Culturally Diverse Operations
Community organisations may involve members, employees, contractors, volunteers, cultural activities, events, land-based work, travel and dispersed locations. Their operating structures can differ from those of a conventional commercial workplace.
Sherm can be configured around the organisation's own locations, responsibilities, people and HSEQ processes. The configuration should reflect the organisation and be discussed with its people, rather than impose an assumed structure.
Keep Controlled Information Accessible
Diverse workforces need reliable access to current policies, procedures, work instructions, emergency information, forms and other HSEQ documents.
Sherm's Documentation capability can manage revision, distribution and acknowledgement requirements according to configuration, keeping these records within the wider HSEQ environment.
Explore Document ManagementMake Relevant Guidance Easier to Find
Tourism, recreation and community operations may need guidance on workplace safety, public environments, equipment, emergency planning, chemicals, manual tasks and other operational risks.
Sherm Resources can make selected authoritative and organisational information available within the HSEQ environment. The organisation determines which information is relevant and maintains its suitability.
Explore Sherm ResourcesFrom Frontline Participation to Management Oversight
Frontline participation, local responsibility and organisation-wide visibility work best as a connected process.
Participate
Workers report hazards, incidents and issues, complete inspections and access relevant information.
Respond
Supervisors and operational managers review what requires attention.
Act
Responsibilities and corrective actions are established.
Verify
Completion and supporting evidence are recorded.
Oversee
Management reviews activity across facilities, departments and locations.
Built for Multi-Site and Multi-Activity Organisations
One organisation may manage multiple facilities, venues, locations or activities. Those areas need relevant local processes and a common way to maintain organisational HSEQ information.
Sherm can be configured around organisational structures while supporting local responsibility, consistent processes and broader visibility.
Explore Multi-Site & Enterprise OperationsSee How It Comes Together in Sherm
Step inside Sherm and see how risk, incidents, inspections, documents, training and competency, contractors, equipment and corrective actions can come together within one HSEQ environment.
More Than Tourism Safety Software
Sherm is an integrated Health, Safety, Environment and Quality management platform that can sit alongside specialist resort, booking, recreation and customer-management systems.
Those systems manage their specialist functions. Sherm connects the HSEQ information surrounding how experiences and services are delivered.
Find Out What Sherm Could Cost Your Organisation
Select the Sherm capabilities relevant to your tourism, recreation or community operation and tell us about your requirements. The pricing tool can provide an indication based on those selections.
For tailored requirements, request a quote so configuration and commercial scope can be discussed.
Get PricingTrusted Across Diverse Tourism, Recreation & Community Operations
Destinations, recreation venues and community organisations operate in different ways. Sherm can be configured around their people, locations, activities and HSEQ requirements within one connected environment.
Common questions
Frequently asked questions
What is HSEQ management software for tourism and recreation?
It provides a structured digital environment for managing health, safety, environment and quality activities across people, facilities, equipment and work. Sherm can connect risk, incidents, inspections, documents, competency, contractors, plant and actions within one configured system.
Can Sherm support resorts and complex tourism operations?
Sherm can be configured around locations, departments, positions and people so different operational areas can participate within a common HSEQ environment.
Can Sherm support recreation facilities and attractions?
Sherm can support HSEQ processes around recreation operations, including risk, inspections, incidents, documents, competency, equipment information and corrective actions. It does not replace specialist activity-management systems.
Can workers access Sherm throughout a facility or venue?
Sherm's mobile application provides access to relevant HSEQ activities from a device, according to configuration, permissions and the operation's requirements.
Can Sherm manage contractor information?
Relevant contractor and supplier information and associated HSEQ records can be maintained within the broader Sherm environment according to configuration.
Can Sherm manage training and competency across different roles?
Sherm's Training & Competency capabilities can maintain training, licences, certificates and competency information relevant to different positions and responsibilities.
Can Sherm support community organisations?
Sherm can be configured around an organisation's own structure, locations, people and operational requirements. A tailored discussion should establish the right HSEQ processes and information access.
Can Sherm support multiple venues or locations?
Sherm can support dispersed and multi-site organisations while maintaining local responsibility, common HSEQ processes and broader management visibility according to configuration.
Put Sherm to work
Ready to Connect Your People, Activities and HSEQ Information?
One HSEQ environment across diverse operations.
Whether you manage a resort, attraction, recreation business, community organisation or several facilities, Sherm can provide a connected HSEQ environment around the way your organisation operates.
Intelligent operational guidance with defensible oversight.